Horrible service with Buffalo courier service

Good day ,

My name is Palesa and I would like to express my disappointment with the company Buffalo courier service, what a horrible and disgusting experience, I had ordered some items with Shein on the 25 June 2024 , I had paid and did everything, and my order was processed BUFZA***YQ with Buffalo and was supposed to receive my order on the 3rd July , then surprisingly when I track my order I saw that the driver can’t get hold of me , because my contact is incorrect, then the same day I emailed them , call their call centre to fix that , then I was told I would get my things the following day , but even after that the driver still say they can’t get hold of me , and again to show that these guys are used to this customer service I saw in TikTok everyone is complaining and they saying they same thing that they can’t reach the client , I’m so annoyed I need my things urgently .

This is my contact number ***