Horrible service

Horrible and draining service, I’ve been waiting for my parcel for the past two weeks now. At first my number was updated by wrong by one of your agents, secondly when my delivery was supposed to arrive they gave the wrong driver my parcel( how is that possible) ? Third encounter is that a driver said I changed the address via phone call that time I didn’t receive any call from any driver.

What’s going on, Shein must change their logistic company because this ain’t fair how come someone pays 400 and something for customs only for the company call centre agents to be rude and drivers? Two of the agents were so rude to me even the last one who made me write this review was rude to a point she couldn’t even understand where am I coming from ? I NEED MY PARCEL ASAP SICK AND TIRED OF YOUR LYING DRIVERS INCLUDING AGENTS WHO DO NOT WANT TO INCLUDE MANAGERS !