SJ
Saskia J

1 reviews | Active since Sept 2018

06 Feb 2025, 12:38

Horrible service

One star is too much!

Putrid service!! *** is my parcel?

Contact center agents don't even know what to say anymore. I WILL NEVER ORDER FROM ANY COMPANY WHO DOES BUSINESS WITH YOU EVER AGAIN!!

0
Replies (3)
Buffalo Couriers
Buffalo Couriers's reply06 Feb 2025, 12:55
Official
Good day,
 
We sincerely apologize for any frustration caused. Please rest assured that we have escalated your concern to our team for immediate investigation. Kindly allow us some time to gather the necessary proof and provide you with a resolution.

Regards

SJ
Saskia J's update06 Feb 2025, 15:17
Reviewer Update
Take all the time you need its not like you will make an exception to savour the client relationship. Let's see how long your business can withstand this putrid service.

I wonder what your employees will do once you loose this international contract
Buffalo Couriers
Buffalo Couriers's reply07 Feb 2025, 08:38
Official
Good day,
According to our records, your parcel is currently onboard the courier vehicle and scheduled for delivery today. Regards