NZ
Ntombizodwa Z
1 reviews | Active since Apr 2024
06 Apr 2024, 16:00
Horrible customer service
Very rude and not honest, they **** and said my delivery failed because of unavailable contacts whereas I didn’t get any communication from them except for in the morning when they sent an sms to tell me my order is out for delivery. I waited for the order but got nothing!!!! I sent them an email but got nothing!!!!! I tried to call but nothing!!!!!!!
Helpful (0)
Replies (5)0
Replies (5)
Buffalo Couriers's replyOfficial
08 Apr 2024, 11:16Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
Buffalo Couriers's reply08 Apr 2024, 11:16
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
NZ
Ntombizodwa Z's updateReviewer Update
08 Apr 2024, 14:09BUFZA***YQ
NZ
Ntombizodwa Z's update08 Apr 2024, 14:09
Reviewer Update
BUFZA***YQ
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Ntombizodwa Z's updateReviewer Update
08 Apr 2024, 14:11Can you also give me refund for the duplicate customs, the money was taken twice and I need that money
NZ
Ntombizodwa Z's update08 Apr 2024, 14:11
Reviewer Update
Can you also give me refund for the duplicate customs, the money was taken twice and I need that money
Buffalo Couriers's replyOfficial
08 Apr 2024, 14:25Thank you for your message Ntombizodwa, kindly mention the refund when speaking to the agent. BIL
Buffalo Couriers's reply08 Apr 2024, 14:25
Official
Thank you for your message Ntombizodwa, kindly mention the refund when speaking to the agent. BIL
NZ
Ntombizodwa Z's updateReviewer Update
09 Apr 2024, 21:24I’m still waiting!!!! When is the agent going to contact me?
NZ
Ntombizodwa Z's update09 Apr 2024, 21:24
Reviewer Update
I’m still waiting!!!! When is the agent going to contact me?