1 reviews | Active since Mar 2025
Horrible and BAD service
I have experienced significant issues with Buffalo Logistics, which I believe reflect poorly on their operational standards and integrity. The company has repeatedly claimed that my address is incorrect, seemingly as a tactic to delay delivery, yet each customer service agent I speak with provides a different explanation when contacted. There is a notable lack of proactive communication, requiring customers to initiate all contact to resolve issues. This level of inconsistency and unreliability is deeply frustrating. I strongly urge online retailers to reconsider their partnership with Buffalo Logistics, as their substandard service and apparent lack of accountability undermine the customer experience and reflect poorly on the businesses that rely on them. A logistics provider should prioritize transparency and efficiency, qualities that Buffalo Logistics consistently fails to demonstrate.
