NS
Nathalie S

1 reviews | Active since Dec 2024

12 Dec 2024, 14:24

HIGHLY IRATE AND FRUSTRATED

Terrible service I must say. I received notification my parcel will arrive on the 8th December 2024 then you guys go to my place of business on a Saturday and I do not work weekends, then Monday you dispatch and return parcel because my area was not serviced on the day??? Is that my problem??? And now I was receiving notifications of delivery within 72hrs then again 24hrs and again 48hrs and still nothing. Today you updated "dispatch" again then return "false dispatch" I emailed you guys with no response.... I am ****** going away tomorrow and require my parcel in the morning. I paid in full for this as well as customs and you guys are messing me around.... I need this delivery tomorrow morning because Fourways is not far from Kempton Park and should no delivery be made I will involve my lawyer

0
Replies (2)
NS
Nathalie S's update13 Dec 2024, 08:04
Reviewer Update
Your ****en service is a disgrace.... For many days now you ****en dispatch and return "wrong allocation" and ****. I need my parcel today as you dispatched it at 04h26am and then returned at 6h39.....i am ****en taking this **** hole company up to Ombudsman and I will be involving my lawyer because you are a ****. I already paid all my fees for this delivery but you keep ****ing me around. I will not be at work tomorrow and Monday so you better ****en ensure my parcel reaches me today 😡😡😡
Buffalo Couriers
Buffalo Couriers's reply10 Feb 2025, 10:12
Official
Good day,

According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?

Regards,