SB
Shafeera B
1 reviews | Active since Jul 2023
15 Apr 2024, 14:02
Highly Disappointed
I have placed an order on the 4th of April 2024 and I am still waiting for my package, it was an international order. After I received the email to pay customs I paid immediately and up until today I am still waiting for my parcel. I have contacted, sent emails, called with no luck. I will be traveling this week and I have still not received my package. They dont even communicate with me regarding the hold up on my package. Services are really bad!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Buffalo Couriers's replyOfficial
15 Apr 2024, 15:08Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number starting with BUFZA and one of our agents will assist you. BIL.
Buffalo Couriers's reply15 Apr 2024, 15:08
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number starting with BUFZA and one of our agents will assist you. BIL.
SB
Shafeera B's updateReviewer Update
16 Apr 2024, 15:16What is the use of giving the BUFZA number when all you respond with is that my package has been dispatched or held up at the airport, I have been calling and sending emails with no response thus far. I am highly disappointed in this service, and this is the first time I am waiting this long for my package. My order was placed on the 4th of April and today is the 16th with no update of delivery. Shein should just stick to FAST WAY COURIERS as they deliver without any hold ups or delays. Buffalo Logistics POOR SERVICE AND LACK OF CUSTOMER SERVICES!!!!!!!i VERY FRUSTRATED WITH THIS SERVICE WHEN YOU CALL YOU ARE ONLINE FOR MORE THAN 30 MINUTES WITH NO ANSWER!!!! WHERE ARE ALL THE CALL CENTER AGENTS?????
SB
Shafeera B's update16 Apr 2024, 15:16
Reviewer Update
What is the use of giving the BUFZA number when all you respond with is that my package has been dispatched or held up at the airport, I have been calling and sending emails with no response thus far. I am highly disappointed in this service, and this is the first time I am waiting this long for my package. My order was placed on the 4th of April and today is the 16th with no update of delivery. Shein should just stick to FAST WAY COURIERS as they deliver without any hold ups or delays. Buffalo Logistics POOR SERVICE AND LACK OF CUSTOMER SERVICES!!!!!!!i VERY FRUSTRATED WITH THIS SERVICE WHEN YOU CALL YOU ARE ONLINE FOR MORE THAN 30 MINUTES WITH NO ANSWER!!!! WHERE ARE ALL THE CALL CENTER AGENTS?????