AS
Andile S
1 reviews | Active since Apr 2024
16 Apr 2024, 12:22
High Tax
I am not happy on the way the Tax invoice I got is too high. Its almost 70% of what I paid for and not only that the delivering process is too slow. I don't know whether buffalo is adding their prices to Temu orders or what cause honestly this is too much now
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Buffalo Couriers's replyOfficial
16 Apr 2024, 15:11Thank you for your message. We apologize for your unsatisfactory experience. We are constantly working to better our service and value your feedback. It is important to note that import duty fees are not controlled by BUFFALO. Every country has its own tax laws and regulations in terms of how duty fees are calculated, and there are many additional and personal factors that impact how your duty fees are calculated. For instance, your import order history (which is linked to your ID number), your earning power, and the value of the product you are importing are just some examples of factors that the authorities take into consideration when calculating and applying your duty fee. In addition, duty fees are subject to change without prior notice from the government. BIL
Buffalo Couriers's reply16 Apr 2024, 15:11
Official
Thank you for your message. We apologize for your unsatisfactory experience. We are constantly working to better our service and value your feedback. It is important to note that import duty fees are not controlled by BUFFALO. Every country has its own tax laws and regulations in terms of how duty fees are calculated, and there are many additional and personal factors that impact how your duty fees are calculated. For instance, your import order history (which is linked to your ID number), your earning power, and the value of the product you are importing are just some examples of factors that the authorities take into consideration when calculating and applying your duty fee. In addition, duty fees are subject to change without prior notice from the government. BIL