SQ
Shiella Q

1 reviews | Active since Jul 2024

12 Jul 2024, 15:59

Frustrated

don't know why SHEIN is still using BUFFALO LOGISTICS, that company is a **** or they are working together to **** people. Some people end up not receiving their parcels at all.

Yesterday on the 11/07/2024 I got an Email and a SMS sametime at 11:14 from Buffalo Logistics stating that my parcel has been dispatched, I was happy and waited the whole day thinking that I will receive my parcel that I ordered from Shein. but nothing happened then I decided to track my parcel. tracking was like: 07:01 2024/ 07/11 parcel dispatched 07:42 2024/07/11 Parcel wrongly allocated 07:48 2024/07/11 Parcel returned to Buffalo warehouse. I was like what nonsense is this? Did those people even try to attempt delivery? How can my address to incorrect, the address that I use every day and I always receive my parcel when it is other courier companies but when it's Buffalo it is incorrect.

Again today the 12/07/2024 at 10:32 I have received an Email and an SMS stating that my parcel has been dispatched, I whent back again to track ti. the same thing happened. 07:12 2024/07/12 Percel dispatched 07: 34 2024/07/12 Parcel wrongly allocated 07:45 2024/07/12 Parcel returned to Buffalo warehouse 13:40 2024/07/12 Parcel coordinated 13:40 2024/07/12 Parcel wrongly allocated They never phone me or sand an Email or an SMS concerning the wrong address they've been allocating my parcel to. My address is not even written so that I can see the wrong address, only my name and my town Boksburg written. But when I check on Shein app everything is written there correctly. But with Buffalo it's only my name and my town. I tried to call *** I waited on that call for over 30 minutes with no pick up my airtime was gone. I tried to whatsapp *** this whatsapp number is not working.

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