NM
Nthabiseng M

1 reviews | Active since Sept 2024

10 Feb 2025, 11:13

Fed up with the delay

We are now starting the 3rd week yet I have not received any feedback with regards to my order, and the call centre agents are just as useless at assisting me. I've literally called everyday last week and still no parcel has been received, I'm honestly getting fed up with the inconsistency from this company and it's drivers.

0
Replies (4)
Buffalo Couriers
Buffalo Couriers's reply10 Feb 2025, 11:18
Official
Good day,Kindly note that we have been trying to reach you on the provided number, but it is not going through. Please provide an alternative contact number so we can assist you further.Regards,
NM
Nthabiseng M's update10 Feb 2025, 11:49
Reviewer Update
I don't have any missed call or notification for any calls. But I've left my numbers above.
Buffalo Couriers
Buffalo Couriers's reply10 Feb 2025, 11:58
Official
Good day,Both of the contact numbers you provided are not going through. Kindly provide an alternative number so we can assist you further.Regards,
Buffalo Couriers
Buffalo Couriers's reply11 Feb 2025, 08:11
Official
Good day,
 
We sincerely apologize for any frustration caused. Please rest assured that we have escalated your concern to our team for immediate investigation. Kindly allow us some time to gather the necessary proof and provide you with a resolution.

Regards