Failure to refund my duplicate payment

Item: Buffalo Couriers
Rating: 1
Author: Adadume D

I have been asking for my refund since March and we are now in June with no luck. Their systems told me that my payment was not successful then I made a second one only to find out that it was a duplicate payment and I paid twice for customs duty and VAT which I find to be a ******** behavior

Helpful (0)

Replies (2)

Buffalo Couriers's replyOfficial

24 Jun 2024, 12:22

Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL

Buffalo Couriers's reply24 Jun 2024, 12:22

Official

Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL

Adadume D's updateReviewer Update

27 Aug 2024, 18:14

I have not been assisted still with the issue

Adadume D's update27 Aug 2024, 18:14

Reviewer Update

I have not been assisted still with the issue