Failed promises and failed delivery

I have called 5 times in the past 3 days after I received the first message 3 days ago to say failed delivery driver called to conform address and told me my things will be delivered the next day on that day called to confirm my address, Tuesday also asked 2 different agents for a manager call back ,never received that again today I received a message saying failed delivery after confirming on 3 different calls my address 3rd time they send me a email to say I must confirm via email why after 3 days of failed service and failed promises im going to be posting this horrible experience with a company that cant hold on there word and fails to follow up on there promises no one takes responsibility and no one seems to care