****ed off

I am very ****ed of with Buffalo,I have bought from shein and Buffalo they were suppose to deliver my parcel on the 3rd October, and they didn't ,and they say is because of wrong address and phone numbers..When I call the company they said is not that ,problem they have given my parcel to the wrong driver.They even said they apologize and they will definatly deliver the following day.Come the 4th I waited for my parcel and later at 6 when I check their updates it says wrong address and phone numbers again and I must phone them.When I phone they say same thing again of the wrong driver and my parcel was brought back to the warehouse.From the 3rd,4th,5th and today is still same story.Their system is still saing my parcel is out for delivery since on the 3rd of October. If they went to the wrong address they would have call me.And I don't know tomorrow.Can Buffalo deliver my parcel and stop what they are doing,I have paid R400 for delivery.And worst thing if I ask them to come fetch my things they refuse.I need my things as urgent as last Saturday. I no longer want anything to do with them anymore.Sheim must give me the other courier company they use.