BC
Bridget C
1 reviews | Active since Nov 2024
06 Nov 2024, 01:08
Drivers Are Shady!
I am two days away from claiming my full refund from Temu because a driver from Buffalo by the name of Ngcebo Mthembu is holding my package hostage somewhere. Has not been in touch. Buffalo does not want to hold him accountable and will not follow up in anyway. The package it very valuable to me. I can see a lot complaints about the same driver but Buffalo keeps using him. Why? Why are they allowing someone like this to continue working with them?
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Replies (2)BC
Bridget C's updateReviewer Update
16 Nov 2024, 11:07I subsequently reported these guys to Temu, afterwhich I received my package the following day. The only reason they acted was the threat to their business by a bigger fish, they treat their clients with disdain. I'm in shock at how they are able to get away with being so unaccountable. I still intend to write to the ombudsman so that their ***** communication hierarchy can be investigated. It is inconceivable that a business of this magnitude can leave customers who gave good of incredible value at the mercy of *********** call centre agents.
BC
Bridget C's update16 Nov 2024, 11:07
Reviewer Update
I subsequently reported these guys to Temu, afterwhich I received my package the following day. The only reason they acted was the threat to their business by a bigger fish, they treat their clients with disdain. I'm in shock at how they are able to get away with being so unaccountable. I still intend to write to the ombudsman so that their ***** communication hierarchy can be investigated. It is inconceivable that a business of this magnitude can leave customers who gave good of incredible value at the mercy of *********** call centre agents.
Buffalo Couriers's replyOfficial
14 Feb 2025, 11:00Good day,
According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,
According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,
Buffalo Couriers's reply14 Feb 2025, 11:00
Official
Good day,
According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,
According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,