RM
Rushka M
1 reviews | Active since Jan 2024
24 Jun 2024, 13:46
Double deduction and failure to refund
On the 3rd of April 2024 I received a notification to pay customs for my Shien order, an amount of R 109.36, I went into the link and made the payment, the amount was then deducted twice from my account. I have sent 9 mails to Buffalo for my refund, they even requested my entire bank statements as proof of the transaction, however I have still not received the refund.
I WANT MY REFUND and am tired of doing follow up's, their call center is always busy and no 1 ever calls you back, doesn't respond to whatsapp's or emails.
Helpful (0)
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Replies (2)
Buffalo Couriers's replyOfficial
24 Jun 2024, 15:07Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL
Buffalo Couriers's reply24 Jun 2024, 15:07
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL
RM
Rushka M's updateReviewer Update
27 Jun 2024, 13:11Hi, to date no one has contacted me, nor have I been refunded.
If the shoe was reversed I would not have received my package without the payment, why not the same energy for the refund?
Please address this urgently - I want my refund.
If the shoe was reversed I would not have received my package without the payment, why not the same energy for the refund?
Please address this urgently - I want my refund.
RM
Rushka M's update27 Jun 2024, 13:11
Reviewer Update
Hi, to date no one has contacted me, nor have I been refunded.
If the shoe was reversed I would not have received my package without the payment, why not the same energy for the refund?
Please address this urgently - I want my refund.
If the shoe was reversed I would not have received my package without the payment, why not the same energy for the refund?
Please address this urgently - I want my refund.