Does anyone at Buffalo know how to work with customers?

SHOCKING SERVICE. How do I begin to explain my disgust in the company Buffalo.

Well firstly, the customer service with this company is nonexistent. I have tried to contact them to no avail. Which has led to my parcel not being delivered for more than a month.

How is it that a company can not follow simple instructions as to contact the person before delivering the parcel. As some of us do actually work and not sit at home waiting for the said parcel to be delivierd. If they just opened their eyes and see that THEY typed the cellphone number incorrectly this would have saved all these negative reviews being written.

I am still IMPATIENTLY WAITING FOR SOMEONE TO CONTACT ME BACK OR ATLEAST ANSWER MY CALLS IN CONNECTION WITH MY PARCEL.