DO NOT EXPECT YOUR DELIVERY, THEY WILL SEND IT BACK AND COST YOU MONEY

70 Percent of people have the same BAD RATING and the same BAD REVIEWS. I read through a few and found what I have experienced in each of them.

I received 1 order from Buffalo, the driver did have to phone me as he could not find my address on THEIR system... he wanted to know in which part of the street my number is ... the upper or lower part! Really? I asked why did he not put it in on Google maps, no they need to use their app. THAT is why we do not get our stuff. The drivers get lost and give up. I was lucky to have a driver that had to phone 3 times. First he wanted to deliver to an address at 7:00 which is out of office hours and no arrangements were made for deliveries outside business hours. Then he could not find my address on their system, so I had to give him physical point of interests to navigate his way to my address. Arriving there, he phoned a third time to say the gate is closed! I mean, push it open? Really? Anyway, that went smooth, I got my parcel from Temu. Now was my first parcel from Shein ... also delivered by Buffalo. They say that they attempted a delivery Saterday 12:06, our office hours are up to 12:00. So yes, there would not be anybody and the gate will be locked. After a complaint to Shein, they contacted Buffalo and said they must deliver again. I received a message this morning that they will deliver within 3 days! When I checked again, it said that another attempt was made this morning but the premises is locked, and the parcel will be returned. There are at least 12 people on the premises, working until 16:30 today and until 12:00 tomorrow. On 25 and 26 December ... there will be nobody and I do not think they will make any deliveries. So they would rather lie about trying to deliver, than PHONE ME. I complainted to Shein again, and asked them to arrange Bufflow to contact me, as THERE IS NO WAY TO MAKE CONTACT WITH THEM... Telephone calls... impossible, it refers you back to their website and their Whatsapp. The whatsapp say my parcel will be delivered but the message said it was attempted and the premises locked. So what is true now? But nobody opened my whatsapp messages from yesterday to today. Today I chose to speak to a person .... after an hour, still no reply. I receive parcels on a daily basis from HDL and Takealot ... nobody else is so useless.