1 reviews | Active since Apr 2020
DISHONEST COURIER DRIVERS
I agree with all the reviews here because I am now a victim of Buffalo Logistics too. They posted that I received my parcel, but I did not. I think their drivers are a bunch of *******. They report parcels have been delivered and their system closes it off as received by customer. I contacted Buffalo, and they said that the delivery I see on the App is the delivery to their warehouse and I must wait for the courier to deliver the parce. I called again and was informed that my parcel was mistakenly send to another depot and the it will be collected there. The third time another buffalo agent insited that the parcel was delivered as it shows on their system. The problem is, their drivers deliver/ hand over parcels without asking or recording or asking for any form of Identity. I have ordered from Temu a few times and my parcels were handed to me without the driver checking if i am the recipient. Their system is flawyed and that is a huge loophole for theft. Temu provusely apologised saying they have no control over the courier company and that I need to sort my issue out with them. What is worse is their is no answer on their whatsapp number and you are on hold forever on their landline. Their drivers are *****ing the parcels because their tracking system on delivering is up to **** and they are not held accountable. The profile picture on their whatsapp number is a guys and his wife. He responded once saying that he is only responsible for delivering. And that was the only message I receive. Yes they read your messages and choose not to reply. Unfortunately Temu is a greatv online store, but Buffalo logistics is tarnishing their name and preety soon Temu will loose customers due to the incompetancies and dishonesty of the staff at Buffalo Logistincs
