Disgusting service from Buffalo Logistics

Disgusting service. I tried to track my package and it says that it was delivered. I tried calling the landline - waited 15 minutes on hold only for the automated call to say that I must send a whatsapp. I sent a whatsapp after, the whatsapp directed me to the website. The website was down at the time. Eventually - I got online - chatted to Phelokazi who told me to email Buffalo because she was unable to assist. Useless service