MM
Maria M

1 reviews | Active since Dec 2014

17 Dec 2024, 13:47

Disgusting Service

I accidently paid them for parcels.instead of another courier.

I have emailed on the 25 November and been told it is being escalated and will get a response in 24hours. Then I must call back last week Wednesday. I am now on the phone for 25mins and they refuse to let me speak to a manager.

They quick to take the money but won't refund.

0
Replies (2)
MM
Maria M's update17 Dec 2024, 13:52
Reviewer Update
I now get told them can't stay on a call for so long. Even though I'm paying for the call 😡
Buffalo Couriers
Buffalo Couriers's reply19 Feb 2025, 12:13
Official
Good day,

We sincerely apologize for any inconvenience caused. According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?

Regards,