PM
P M

1 reviews | Active since Dec 2024

10 Dec 2024, 07:29

Disappointing experience with Buffalo logistics!

I'm extremely disappointed with Buffalo Logistics, SHEIN's shipping partner. They failed to deliver my package, returning it to the warehouse without notice or attempt to contact me. Despite numerous emails, WhatsApp messages, and phone calls, I was met with complete silence. The tracking information was also inadequate, leaving me in the dark about my package's status. It's unacceptable that a logistics company can be so unresponsive and unaccountable. Overall, Buffalo Logistics' poor communication, inadequate tracking, and disregard for customer satisfaction make them a partner to avoid.

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Replies (2)
PM
P M's update10 Dec 2024, 08:00
Reviewer Update
I need Buffalo to be honest and transparent and not make claims about their attempted deliveries. I want my parcel with their outrageous customer service. I would appreciate it they can call and their drivers to call. These people should take notes from companies like the Courier Guy. Do better Buffalo, I want my package!
Buffalo Couriers
Buffalo Couriers's reply10 Feb 2025, 10:52
Official
Good day,
We sincerely apologize for any inconvenience caused. Kindly provide us with your details so we can assist you further.
Regards,