HN
Hope N
1 reviews | Active since Apr 2024
15 Oct 2024, 19:37
Disappointing customer service
I'm extremely frustrated with the service I've received from Buffalo. Unfortunately, my package has been stuck in limbo for 16 days, with no clear indication of when I can expect delivery.
Despite numerous attempts to contact customer support, I've received vague responses and no concrete updates on my package's status. The courier claimed to have attempted delivery, but I received no notification or attempt to contact me.
*Rating: ***/5*.
Helpful (0)
Replies (3)0
Replies (3)
Buffalo Couriers's replyOfficial
17 Feb 2025, 16:42Good day,
We sincerely apologize for any inconvenience caused. According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,
We sincerely apologize for any inconvenience caused. According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,
Buffalo Couriers's reply17 Feb 2025, 16:42
Official
Good day,
We sincerely apologize for any inconvenience caused. According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,
We sincerely apologize for any inconvenience caused. According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?
Regards,
HN
Hope N's updateReviewer Update
17 Feb 2025, 19:35See how *********** you are. You are replying to a complaint that was made 4 months ago
HN
Hope N's update17 Feb 2025, 19:35
Reviewer Update
See how *********** you are. You are replying to a complaint that was made 4 months ago
Buffalo Couriers's replyOfficial
18 Feb 2025, 15:24Good day,
Thank you for your message. We apologize for your unsatisfactory experience. We are constantly working to better our service and a follow up is being done as soon as we get feedback update will be given to you.
Regards,
Thank you for your message. We apologize for your unsatisfactory experience. We are constantly working to better our service and a follow up is being done as soon as we get feedback update will be given to you.
Regards,
Buffalo Couriers's reply18 Feb 2025, 15:24
Official
Good day,
Thank you for your message. We apologize for your unsatisfactory experience. We are constantly working to better our service and a follow up is being done as soon as we get feedback update will be given to you.
Regards,
Thank you for your message. We apologize for your unsatisfactory experience. We are constantly working to better our service and a follow up is being done as soon as we get feedback update will be given to you.
Regards,