MW
Melissa W

1 reviews | Active since Apr 2024

16 Apr 2024, 21:37

DISAPPOINTED

I ordered a month ago and was able to pay tax 3 days after only to realise they had my address wrong(I've used it several times before). It took me R120 airtime to call them, 5 emails, and 3 requested agents on their Whatsapp line to finally fix it. The latest tracking update "scanned in to JNB warehouse" was 2 weeks ago. NO update. NO communication. Shein MUST invest in another logistics company if they do not want to lose all of their RSA customers. This is absurd and unfair.

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Replies (1)
Buffalo Couriers
Buffalo Couriers's reply17 Apr 2024, 12:50
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL