Delivery

I have been waiting for my orders from Buffalo International Logistics since the 09/10/2023 until date I haven’t received anything, I called them and I was told that my goods were out on delivery and returned to their warehouse but no one has ever contacted me concerning the delivery. I had to pay another delivery fee for what I still don’t understand and everytime I call them they say my parcel is on the way, it’s been over a month now I haven’t got my things from Shein.