Deeply disappointed by the experience I’ve had with Buffalo Logistics.

I am deeply disappointed by the experience I’ve had with Buffalo Logistics.

I placed an order through TEMU, paid for everything, including the Buffalo taxes. My parcel was supposed to be delivered last Friday, 13th September 2024. However, when I checked the status on both the TEMU app and Buffalo's tracking system, it showed that the delivery couldn't be made because the address was marked as incorrect.

This is confusing because I’ve used the same address for all my previous orders, and Buffalo has successfully delivered to this address before.

Currently, the status says that Ngcebo Mthembu has my parcel and is supposed to deliver it. Since Friday, 13th September, it has been showing the same message, and yet I still haven’t received my parcel.

I am heartbroken and in tears as I write this. I was supposed to wear the pink dress for a wedding tomorrow, and now I will have to spend more money on another dress.

Order ***.