LK
Lucy K

1 reviews | Active since Aug 2023

23 Aug 2024, 16:24

*********** *******

Buffalo International Logistics takes advantage of its customers.

I have had it up to here with their poor service and absolutely poor staff and poor management.

12 Aug 24- Parcel wrongly allocated 13 Aug 24- I call them and they say the issue will be resolved 15 Aug 24- Parcel in transit and will be delivered shortly 16 Aug 24- I call them and the issue is gonna be escalated 19 Aug 24- I call again and issue is being escalated AGAIN. So I decide to wait 21 Aug 24- I contact them and the parcel is being returned as it has been wrongly allocated. 23 Aug 24- The Parcel is still wrongly allocated and they are trying to contact the driver. The issue is being escalated AGAIN and I am to wait for Monday 26 August 2024.

Today as I am leaving my estate there's a Buffalo logistics Car coming to deliver in my estate and it does not have my order.

Clearly they have lost my package and don't want to take full responsibility. I am so sick of hearing the same story.

The people who have been hired to work for this company are clearly *********** and DO NOT DO THEIR JOB RIGHT otherwise I would have my order today.

I will have to open a case against Buffalo International Logistics since they hire *********** ******* to work for them.

NO COMPANY SHOULD WORK WITH BUFFALO INTERNATIONAL LOGISTICS AS THEY ARE RECKLESS WITH CUSTOMERS ORDERS.

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