Customs Tax

Horrible customer service from Buffalo INTL , I've been experiencing a very bad customer service from this company

i have a package from SHEIN few weeks ago, the shipment did not take long to arrive in SA. payment was done and the proof of payments were sent to them already on Monday, its been a week now and nothing is happening. I've been calling them since Monday and still they are telling me that they cannot locate the payments!!

I spoke to their agents who were very rude and don't even care about my frustration Palesa Daniella Judy

i am very frustrated and i need my shipment delivered today , who knows maybe they stole my shipment.

I called again this morning spoke to Palesa and Daniella again and they still cant tell me when the shipment will be delivered instead being rude .

i sent an email to their manager this morning and i am still waiting for the response , i don't even know if she will respond to my email.

Disgusting Customer Service i must say!!! Thank you ***