Customer service

Rennete Nightingale has to be the most *********** people ever. I really don’t know why she is employed by this company. She has been giving me the run around for 3 weeks. If you send her an email she either doesn’t respond or responds making an effort to not address any of your concerns. If you call she will change her story 3 times in literally the same conversation. I’m not one to go out of my way to come and complain but this is beyond human error. It is pure incompetence. She simply cannot do her job and has no business being a manager there. An entry level staff member would do better. My issue is still ongoing (4th week now) but the only person who seems to even be trying to help me is Manuel. His professionalism even when faced with an *********** manager is comforting and he should be the manager because he is the only one who seems to know what he is doing there. Talk to Manuel. If Renette Nightingale pretends to be doing her job you run.