AM
Anelisa M
1 reviews | Active since Apr 2024
16 Apr 2024, 10:13
Complaint
I'm so frustrated, I received an email last night on the 15th April 2024 stating that I've received my shein order whilst I haven't received it ,they did not even call or say it's out for delivery. Yesterday morning it was saying "parcel is in accelerated transit, please be patient " now this, I don't even know what to do they not picking my calls and their whatsapp is Bot it doesn't respond, wrote them an email and there's no response yet.
Helpful (0)
Replies (2)0
Replies (2)
Buffalo Couriers's replyOfficial
16 Apr 2024, 14:25Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL
Buffalo Couriers's reply16 Apr 2024, 14:25
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL
AM
Anelisa M's updateReviewer Update
18 Apr 2024, 13:3348 hours has passed but no agent has contacted me ,I can't even reach them out when I'm calling. There's no resolution to this matter at all they are silent and I don't know what to do anymore I don't know what's happening or what happened to my parcel because I did not recieve it and I'm need of it and time is not on my side ,this whole thing is frustrating and irritating at the same time .
AM
Anelisa M's update18 Apr 2024, 13:33
Reviewer Update
48 hours has passed but no agent has contacted me ,I can't even reach them out when I'm calling. There's no resolution to this matter at all they are silent and I don't know what to do anymore I don't know what's happening or what happened to my parcel because I did not recieve it and I'm need of it and time is not on my side ,this whole thing is frustrating and irritating at the same time .