MB
Marinella B

1 reviews | Active since Dec 2012

29 May 2024, 09:37

Buffalo's admin is totally dysfunctional

Tracking no. BUFZA***YQ - I inadvertently paid the import taxes twice on 28 March 2024 for R 77.53. I have been trying to obtain a refund since then, but I get absolutely no response. I posted this on HelloPeter on 15 May and was told someone would contact me. Well, no one has contacted me, not surprised though, as Buffalo's Admin is totally *********** and dysfunctional. Will no longer be ordering from Temu, who unfortunately use Buffalo as the courier company.

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Replies (2)
MB
Marinella B's update30 Jul 2024, 10:20
Reviewer Update
So, 4 months later, still waiting for the refund and the courtesy of a reply!
What a dysfunctional and *********** Buffalo admin department. Because of Buffalo's total lack of interest in resolving the matter, Temu has lost a loyal client, as I will no longer be ordering from them, as long as they use Buffalo as the courier company. What a shame that Buffalo is letting us down!!!
MB
Marinella B's update25 Sept 2024, 10:54
Reviewer Update
So, it's now nearly 6 months and numerous e-mails later, and still waiting for the refund, and received no reponse to my emails and Hellopeter posts..
BUFFALO, your admin dept is dysfunctional, sort yourselves out or CLOSE YOUR BUSINESS DOWN and give another capable business the opportunity of doing business