1 reviews | Active since Jul 2017

11 Jun 2024, 13:43

Buffalo Worst Logistic Company EVER

Companies must please not make use of Buffalo Internatonal Logistics Its the worst company ever. Complaints are not handled. One can not speak to a manager at all. I have been battling with them since 10/05/2024. Each time I phone, I'm being told it will be escalated. Always lots of excuses. It's such a shame that Temu uses them Typical South African company. No pride in their work, and absolutely NO customer service . I think they are ****ming eole ot of their money, with stupid excuses. They shouldn't be getting any stars. They won't pay my money back, and told me, a month later, to get it from my bank. The money is with their bank ( or their vendor's bank)

0
Replies (2)
Buffalo Couriers
Buffalo Couriers's reply11 Jun 2024, 14:52
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL
's update11 Jun 2024, 16:36
Reviewer Update
This is exuactly the same message I received from them previously. Gess what? Nobody contacted me then either. They are not trustworthy at all. I was told today that all parcels where vat was not paid, gets destroyed after 3 months. Hmmmm.... Vat was paid on my parcel on 10/05/2024, on their site