Buffalo: The worst company with worst service and the the worst apathetic staff.

Like the many complainants underneath I have the same story. My parcel arrived at their airport warehouse on 01/12/22. It is 08/12/22 and the UN-UPDATED system still says stuck at the airport warehouse. How TF is that even possible. And on top of that when you call, their landline or customer services line, I ever angering computer voice saying " you are caller number 148", holding for almost an hour. When they answer you immediately get the impression that you are being done a favor to get an explanation. I have customers that think I'm lying to them and are demanding refunds of about R2000 in total. Why ? Because of these f-----g people and their s--t service. Who's going to pay for that. It seems that they don't need anymore business if they repel customers like this. And I'm also wondering they are trying to kill the smaller seller's businesses in favor of their bigger customers. I spoke to a Chrisentcia (dont know the correct spelling). I was told that my parcel would be on it's way by Friday 09/12/22. And guess what.......still stuck at the their f-----g airport warehouse. I was rather harsh with words and I feel rightfully so. And neither am I sorry about this. And she even had the auacity to put the phone down in my ear. They get their full pay every month and because of them we have to refund angry customers out of our own pockets and on top of it being labelled as ********. I am even beginning to wonder if all of us are going to get our things at least by year end. Buffalo is also one of the reasons online sellers are being labeled as "********" because of their lack of service and bad poor attitudes towards customers. I really don't know what else to say.