Buffalo Logistics wouldn’t deliver my Shein order!!

I placed my order on Shein on the 27 of March 2024. The order was received at the Buffalo warehouse on the 2nd of April. On the 3rd of April l got a notification that they had tried to deliver but l asked to reschedule. This was NOT TRUE, I never got a call from anyone regarding a delivery. I called Buffalo to find out what happened and they said my parcel has been dispatched and would be delivered within 48hour, I got an sms. I still have not received the parcel or any updates.

I have called daily since the 3rd of April 2024. Each time they told me my matter was escalated and will be delivered within 24-48 hours but no one has called me or delivered since the . I started taking the consultants’ names. On the 10th of April l spoke to Tebogo who said he had escalated and gave me BUF*** as a reference. On the 12th l spoke to Delean who said him and his manager were sending an email to the warehouse for the driver to pick up my parcel for delivery. On the 15th of April l spoke to Khaya and Chantel* they dropped the phone in my ear. Everytime l called l was made to wait for long periods before talking to anyone

I NEED MY PARCEL DELIVERED!!!!!!