JO
Jenny O
1 reviews | Active since Mar 2012
01 Jul 2024, 15:45
Buffalo Logistics Taxes
Very disappointing service. Email sent on June 10th 2024 has not been answered. Whatsapp number no response. Telephone customer service not helpful. Taxes paid for TEMU parcels had been deducted (June 6 and June 8) but does not reflect on Buffalo and TEMU apps. Taxes paid for a second time on June 29, using a different account does not reflect on Buffalo and temu apps. I am disabled (crippled) and cannot get to the bank (FNB) for a refund. Will never order from TEMU again, thanks to Buffalo Logistics. I have previously managed to pay taxes via the app, with no problems, so not sure why the above payments did not register with Buffalo. Money was deducted from my bank accounts.
Helpful (0)
Replies (4)0
Replies (4)
Buffalo Couriers's replyOfficial
01 Jul 2024, 15:57Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
Buffalo Couriers's reply01 Jul 2024, 15:57
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
Buffalo Couriers's replyOfficial
01 Jul 2024, 16:06Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
Buffalo Couriers's reply01 Jul 2024, 16:06
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
JO
Jenny O's updateReviewer Update
02 Jul 2024, 17:16It's been more than 24 hours since I responded in private to Buffalo's standard answer.
As expected, I have not received a call from the company.
Is this a matter for the police? Daylight ******* to receive money for a service not provided and to ignore emails and whatsapp.
Telephone personnel are not very helpful either!
As expected, I have not received a call from the company.
Is this a matter for the police? Daylight ******* to receive money for a service not provided and to ignore emails and whatsapp.
Telephone personnel are not very helpful either!
JO
Jenny O's update02 Jul 2024, 17:16
Reviewer Update
It's been more than 24 hours since I responded in private to Buffalo's standard answer.
As expected, I have not received a call from the company.
Is this a matter for the police? Daylight ******* to receive money for a service not provided and to ignore emails and whatsapp.
Telephone personnel are not very helpful either!
As expected, I have not received a call from the company.
Is this a matter for the police? Daylight ******* to receive money for a service not provided and to ignore emails and whatsapp.
Telephone personnel are not very helpful either!
JO
Jenny O's updateReviewer Update
04 Jul 2024, 13:53Received a call today.
JO
Jenny O's update04 Jul 2024, 13:53
Reviewer Update
Received a call today.