Buffalo Logistics sucks

The most pathetic service ever. driver contacted me on Friday April 20 to inform ne he was outside my complex. I received no prior call or notice that my order was out for delivery. I was out at the time and asked that he reschedule. He informed me the package would be delivered on Saturday. I received no package just a notification that my order was returned to dispatch. I followed up on Monday and was told by a customer service agent that my order was at dispatch and I should wait for a notification about the status of the order. On Monday night at 11:30pm I received an email stating that my order had been delivered and signed for! On Tuesday morning a call centre agent informed me it was an error, he would contact the warehouse and the status of my order would be updated. When I checked my Shein profile it still showed delivered. I contacted the call centre AGAIN. This time another call centre agent said the driver submitted a picture of the order as delivered, but my issue would be escalated. She informed me to expect a call from Buffalo. No calls were forthcoming. As it stands nobody can provide an answer about where my order is! The status still remains as delivered. I will not rest until I am reimbursed for all the money I have spent. I suspect6my order has been ******.