Buffalo logistics send my package ASAP

I am writing this with so much anger because this company has been doing me dirty for multiple times, one time I had to go and fetch my parcel from the factory because of their poor service and they never take calls or have any good service. Now my order is currently not moving yet I paid my customs right on time, and I need this package as in now but they taking forever not in any are they any great assistance yjooo I hate this company because it’s not reliable I placed my order long time ago on SHEIN it’s been 3 weeks now