Buffalo Logistics *****S

IUrgent: I’ve never had issues with the courier before, as they always called and informed me when they were outside my house for a delivery. Recently, however, Buffalo Logistics—especially their online chat support—has been unresponsive. They claim that the delivery failed, but no delivery attempt was made. They said they tried to deliver but no one was home, yet no one called me to notify me they were outside. Now, my parcel, which I’ve already paid for, has been returned, and I’m being told I need to pay taxes again to release it?! This is unacceptable. Keep the parcel and refund my money. To make matters worse, I’ve been in contact with Mmasechaba Sekgothi through online chat, but this agent has not responded at all, even though their status still shows as “online.” This is ridiculous!