Buffalo logistics refuse to deliver my parcel

I ordered the parcel on SHEIN on the 21st of June, and on the 27 the parcel was received by Buffalo logistics, today is the 9th of July. Buffalo Logistics is still holding my parcel in the warehouse, claiming they haven’t found a driver to deliver it to my address. I paid the customs charges within four minutes of receiving their SMS because I wanted my parcel on time. I was supposed to go on vacation with the parcel, but I had to leave without it. I am very angry and feel that Buffalo Logistics has been very *********** with handling my delivery.

I was supposed to receive my parcel on Friday, as stated in the SMS promising delivery within 48 hours. I waited all day Friday and throughout the weekend, but it never arrived. When I called on Monday, Buffallo Logistics informed me that my parcel had been given to the wrong driver and returned to the warehouse. They promised delivery by tomorrow, but I cannot wait that long as my flight leaves tomorrow. I need my parcel today since I have already waited over 72 hours after receiving the delivery SMS. Now the status of my parcel says "outbound" and is stuck at this phase. I really don’t know what to do anymore. When I called one of the agents and asked for the address so I could pick up my parcel myself, they told me it is not allowed. They are failing to bring my parcel to me, and now I am scared they will send it back to SHEIN