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koketso S

1 reviews | Active since Jul 2024

04 Dec 2024, 14:50

Buffalo logistics overcharge custom fees

Hi. I'm very upset with buffalo logistics for making me pay my custom fee twice via their payment link. I phoned them today to lay my complaint and the lady which I was on the phone with did not help me at all. She was even unfriendly.

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Replies (2)
Buffalo Couriers
Buffalo Couriers's reply10 Feb 2025, 15:05
Official
Good day,

According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?

Regards,

Buffalo Couriers
Buffalo Couriers's reply10 Feb 2025, 15:10
Official
Good day, According to our system Buffalo has refunded you for the duplicate payment. Regards