CL
Charmaine L

1 reviews | Active since Sept 2017

07 Feb 2025, 15:54

Buffalo Logistics - not at all SO GREAT

They are the worst delivery/courier company my husband has to deal with. From being excited on getting his delivery from Temu they have made sure he will never order a thing from Temu is he sees their name.

They cannot answer you when they phone you with a proper reason, their whatsapp is a robot and no information is given, you go on their portal and request speak to a human - what another useless exercise that is and not to mention if you email them.

Temu needs another company or start tapping in Buffalo's pockets for being useless in making sure you have customer satisfaction. They are making sure people will not order if they see BUFFALO's name

0
Replies (3)
Buffalo Couriers
Buffalo Couriers's reply07 Feb 2025, 15:58
Official
Good day, We sincerely apologize for any inconvenience caused. kindly inform your husband to contact us with his details so we can further assist. Regards
CL
Charmaine L's update07 Feb 2025, 16:08
Reviewer Update
We have been phoning your company this whole week, I even phoned twice myself to assist him. What a load of bull all of you are talking.

I am sitting in front of my pc waiting still for a human to respond and phoning you guys - please no one can actually answer you and its just excuses.

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Buffalo Couriers
Buffalo Couriers's reply10 Feb 2025, 08:52
Official
Good day,

We sincerely apologize for any frustration caused. Kindly send us the tracking number so we can assist you further. Regards