LN
Ligia N
1 reviews | Active since May 2023
10 Jun 2024, 14:02
Buffalo logistics - no one to talk to and no delivery
Buffalo is the courier for my Smith CapeTown package. You can’t get hold of anyone not on email nor WhatsApp. It’s all Bots. They say live agent will call but I’m guessing the agents are not live! No one has called since last week. The delivery says failed but no one called nor emailed that there there was a package en route. Has anyone else dealt with them? Is it all part of the ****?
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Replies (2)
Buffalo Couriers's replyOfficial
11 Jun 2024, 14:31Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL
Buffalo Couriers's reply11 Jun 2024, 14:31
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. We have asked an agent to contact you. BIL
LN
Ligia N's updateReviewer Update
13 Jun 2024, 17:03I finally got my delivery after many emails requesting for my contact number. They had an incorrect number which I don’t understand. Teams didn’t talk to each other.
Appreciate finally receiving it but a lot of improvements are required in their service!
Appreciate finally receiving it but a lot of improvements are required in their service!
LN
Ligia N's update13 Jun 2024, 17:03
Reviewer Update
I finally got my delivery after many emails requesting for my contact number. They had an incorrect number which I don’t understand. Teams didn’t talk to each other.
Appreciate finally receiving it but a lot of improvements are required in their service!
Appreciate finally receiving it but a lot of improvements are required in their service!