Buffalo Logistics Is a **** – No Delivery, More Payments, No Accountability

I have reported Buffalo International Logistics to the National Consumer Commission and even left reviews on HelloPeter, yet Buffalo continues to ignore my complaint and still refuses to deliver my package. I ordered from Temu, and Buffalo was the courier assigned. Normally, when they deliver in my area, the driver calls to get directions because my address doesn’t appear properly on Google Maps. This time, they chose not to call, then claimed they couldn’t find the address.

After the first failed attempt, I was told to pay R164 extra for redelivery, which I did. Then I was told again to pay more – for the same address! Each time I call, I get a new excuse. One agent said my package would be delivered on Friday. When I followed up, another agent said there had been a hijacking in Mamelodi but that they had recovered the parcels. Still, no delivery.

To this day, I have not received my package. Every morning I get automated emails at 9:00 am telling me to make another payment to "release" the parcel. I feel like I’m being ****med repeatedly. Buffalo is unprofessional, unreliable, and dishonest. They are abusing their customers by demanding extra money while not delivering the service. I believe this is borderline ******** behavior and Buffalo should be boycotted, blacklisted, and held accountable.

I demand a refund of my R164 and my parcel or compensation of R15,000 for emotional distress, *****, and breach of contract. This company cannot be trusted