Buffalo Logistics Courier Services for SHEIN packages to South Africa

There is no communication when you send a query request. There is no direct contact with consultant. The whatsapp option you do not receive a reply. All replies are automated. I paid customs clearance for my SHEIN package. Extremely annoyed with Buffalo because my tracking status is not updated regularly. So I have no idea where my package is and will I ever get it or if someone has ****** it. The website contact numbers do not work. Your call gets dropped or they inform you to use whatsapp for a quicker reply. I feel like I have been ****med by Buffalo because of their bad quality service. If there was a rating for 0 i would give it but since the lowest is 1 star that will have to suffice. I sent them an email: According to Buffalo Logistics Tracking status my package was due to arrive in South Africa at 09H40.My status has not changed yet. Does that mean that the package is still not in South Africa. Your tracking status updating customer's package is not very accurate. I have been contacting Shein, and using duty@javing e-mail and ***. I either do not get a reply or I receive an automated reply which does not help me at all with my query. How many bad reviews must Buffalo Logistics still receive to realize the seriousness of their customers complaints. It was the first and last time I will order something from SHEIN because Buffalo Logistics services are extremely disappointing.