RB
Razan B

1 reviews | Active since Dec 2024

19 Dec 2024, 12:18

BUFFALO LOGISTICS COMPLAINT

Well firstly I would like to say that I placed an order with Temu for delivery which I paided for and we also paid customs for the parcel which Buffalo was supposed to have delivered 3 days ago every time they say they deliver the parcel and no one available and anyway it’s an office not a house the office is open from 8 so this is completely ridiculous and very much upset and am gonna take this us further I am seriously upset we have also contacted the call centre the agent was totally rude and making fun of me the calls are recorded and her name is Jessie. I cannot believe how *********** these people are that they cannot even take 2 minutes out of their day to give me a call to tell me that they are even attempting to deliver my order! And no one can help me , the staff at the call centre are completely useless and each one of them have different stories for me , no one can give me a straight answer and they are all so rude!

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Replies (1)
Buffalo Couriers
Buffalo Couriers's reply05 Feb 2025, 15:38
Official
Good day,

According to our system, your parcel has been successfully delivered. Could you kindly confirm receipt?

Regards,