buffalo logistics BAD NEWS

goods arrived in south afrika, i paid the vat and a date for delivery was given, on set date i received 3 missed calls in 2 seconds, i called the number back , no answer!! i called buffalo and was told that i must now pay for the next delivery because i didn't answer my calls ? ever since iv been calling and trying to find my package, i have now been in contact with temu to resolve the problem my tracking nr is BUFZA***YQ