BUFFALO LOGISTICS - A JOKE

After receiving an sms and tracking to say my parcels would arrive today. I waited all day. I emailed a customer support person who confirmed via email that it was on its way. At 16h12 I called and spent R50 on airtime to get told my parcels were assigned to wrong driver so it is at the warehouse. No one called me, no tracking was updated. I wasted an entire day to be told I must go and fetch it at 16h30 on a friday afternoon an hour and a half from my home. The manager - who I asked to speak to and never came to the phone, said there was NOTHING THEY COULD DO. I run my own business. You dont make a complete stuff up and then tell the client you cant fix it because you are closing soon. I have also emailed wish and told them if they EVER use this courier, I will stop importing from them with immediate effect. I have also contated my attorney about laying a case of theft against this company. This action was made easier once I saw all the complaints on hellopeter.com about this catastrophy of a company. With NO RESPONSE from the company on any of the reviews -(over 60 pages of them ) I also wish to know what other steps hellopeter.com has available to ensure people stop using this company. Thank you