BUFFALO LOGISTICS

I received a message to say they could not deliver my parcel ( no proof supp**** of when they tried to deliver this parcel and now I must pay another delivery fee to get this delivered as per their website). Telephone numbers listed on their webpage don't work - how does an international company not have working contact numbers - very unprofessional. Now you need to contact them via what's up ( when will they respond) this is a gift that is now delayed through no fault of mine. Seems like a **** ( easy for the driver in this busy season just to say i could not deliver the item because no one was home) 2ndly what courier says they will deliver the parcel within 48 hours do they honestly think people are sitting at home all day waiting on them to deliver a parcel. Other couriers send a message to say the parcel is out for delivery today ( not within 48hrs) And i am home permanently because i work from home so where is the proof from them that i was not home? Unacceptable that you have no one to contact to resolve this. This courier service is totally unprofessional