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susankzn S

1 reviews | Active since Jan 2017

12 Feb 2025, 10:29

BUFFALO INTERNATIONAL LOGISTICS - THE WORST !!!!

Buffalo Logistics has sent three delivery failure reports to me and now want me to pay to do another delivery request. They say no one was home to do the delivery. The address supp**** for delivery is my work address and there are at all time numerous staff members at the office during office hours !! I have called their customer care center three times and they say they will escalate the matter and the next day I get another "no one home we cant deliver" message via email!! I have even offered to collect my parcel from their depot and they said that is not allowed. I doubt I will ever see my parcel. 'DON'T USE BUFFALO LOGISTICS IF YOU ACTUALLY WANT TO RECEIVE YOUR PARCEL !!

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Replies (1)
Buffalo Couriers
Buffalo Couriers's reply12 Feb 2025, 10:40
Official
Good day,
 
We sincerely apologize for any frustration caused. Please rest assured that we have escalated your concern to our team for immediate investigation. Kindly allow us some time to gather the necessary proof and provide you with a resolution.

Regards