ER
Elro R

1 reviews | Active since Jul 2014

28 Jun 2024, 12:34

Buffalo International Logistics poor service delivery and customer relations.

I ordered a product that needed to be delivered using Buffalo's courier services and the delivery person, Neo Mogale, ***, Would call but once you answer they would end the call, this happened three time and the afterwards would send a WhatsApp message, where he shows you as the customer that he call you and that your package is being moved back to the warehouse.

Very poor customer service from their side.

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Replies (3)
Buffalo Couriers
Buffalo Couriers's reply28 Jun 2024, 12:45
Official
Thank you for your message. We understand your frustration and we apologize for the inconvenience caused. Please may you send us your tracking number and one of our agents will assist you. BIL.
Buffalo Couriers
Buffalo Couriers's reply28 Jun 2024, 12:54
Official
Good day Elro, your tracking number starts with BUF and ends with YQ. 
ER
Elro R's update28 Jun 2024, 13:29
Reviewer Update
Tracking No: BUFZA***YQ