LK
Lucy K

1 reviews | Active since Aug 2024

17 Aug 2024, 22:39

Buffalo International Logistics Poor Service

I placed my order with Temu on the 31st of July 2024. I paid for customs on the 6th of August 2024. My order was sent for delivery on the 12th of August 2024 and was apparently allocated to the incorrect driver. I've contacted Buffalo every single day since the 12th of August to ask when this "mistake" will be rectified and I've been told every day that they will allocate it to the correct driver. On the 15th of August 2024 it was said that my delivery would be made shortly. On the 16th I called them again to ask where my order is and they still said "It was wrongly allocated and this will be sorted", yet the day before they said it would be delivered shortly. Today is the 17th of August 2024 (Going to the 18th of August) and I still don't have my package.

Their service is so so bad and their workers clearly don't take their job seriously. I even regret making an international purchase. There are some sensitive things in my order and I'm scared that my things might never even be delivered to me or when delivered they will be damaged. For all we know my package might have even been ****** or lost.

I really hope that companies like Shein and Temu will choose another logistics company to work with because Buffalo International logistics will be their downfall.

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